Don’t worry, we’ve got you! We recommend arriving at least 15 minutes before class so our staff can help you sign in, give you a tour of the studio, and get you set up with shoes and a bike or mat. Our full-service locker rooms provide everything you need.
Don’t have cycling shoes?
We provide Shimano cycling shoes complimentary, but, of course, you’re welcome to bring your own. Our bikes are compatible with SPD cleats.
Need to cancel your class?
It happens! Just make sure you cancel more than 6 hours prior to your scheduled class and we’ll return your class credit. If you don’t cancel within 6 hours (or no show) you’ll forfeit one class credit. Monthly Unlimited will be charged a $15 fee. Guests of The Joule will be charged a $25 fee. Cancel your class online or call the studio.
I’M ON THE WAIT LIST, NOW WHAT?
If a spot opens up, we will send an email to notify you. If you are not able to make the class once notified, just cancel your class and we will handle the rest. There will be no penalization for a late cancel.
Need to leave early?
Please let your instructor know before class starts, setup close to the door, and try not to disrupt other guests upon departure.
Where can I find the class schedule?
Where can I park?
For up to two hours, we offer complimentary valet through The Joule on Main Street or Commerce Street or you can self-park in DalPark Garage on Commerce Street. Just ask us to validate!
What should I wear?
Whatever makes you comfortable and allows you to move freely. Cycling shoes are required for all of our Stages Indoor Bikes. For our other classes, you’ll want closed toed gym shoes or bare feet for yoga.
Need a little one-on-one?
We’re able to accommodate individual or group private training sessions in addition to corporate events. For more information contact firstname.lastname@example.org.
Not in your best shape?
Then you’ve come to the right place! Our classes are scaled to offer a great workout regardless of your current fitness level. Beginners are welcome in any class.
How can I track my performance?
Every bike comes equipped with a Performance IQ system to track every watt, RPM and calorie burned. To see your stats in real-time on the Performance Board, be sure to add your personal data and contact information to your Mind Body Online profile. We can always help update your information in studio or over the phone. Use the results to track your progress or engage in a little friendly competition!
Love VITAL? Get signed up!
We offer packages of 5, 10, and 20 classes, as well as monthly unlimited. Get more bang for your buck by purchasing more classes. Click the “Book A Class” tab and create an account to get started.